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Dr. Lucia Kim and Associates
8763 Bayview Ave.
Richmond Hill, ON L4B 3V1

Call (905) 764-2020
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Home ยป COVID-19 Protocols

COVID-19 Protocols

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Under the guidance of the College of Optometrists and Ministry of Health, this is what you can expect from our procedural system:

* All eye examinations and optical visits are by appointment only and we are not allowing walk-in visits until the restrictions are lifted-please call or email us to book.

*Please call us from your mode of transportation that you have arrived so we can receive you at the door as it will be locked.

* All staff and optometrists will be self-screening daily, wearing masks and/or face shields when social distancing cannot be maintained.

* All patients/guests will be asked screening questions, required to wear masks (if over 2 years old and non-asthmatic), sanitize their hands and have their temperatures checked BEFORE entering.

* Staff will be ensuring proper social distancing and limiting numbers in the office.

* Staff will be cleaning touch points after each patient visit and cleaning and sanitizing the office several times during the day.

* Hand sanitizing or washing stations are available and plexiglass shields have been installed.

* All frames will be properly sanitized after each try-on

* We have implemented HVAC changes for better air purification.

* We have an on-line store for contact lens and artificial tear orders and products can be shipped or we can bring it to you for curb side pick ups.

* We are highly recommending paperless systems so we can send information to you electronically.

* Telemedicine option is available-please ask staff for details.

* We will be constantly monitoring and updating our standard operating procedures in compliance with our officers of health to focus on keeping everyone safe.


We are now able to bill your insurance provider directly.