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Dr. Lucia Kim and Associates
Optometrists

8763 Bayview Ave.
Richmond Hill, ON L4B 3V1

uniE096 Call (905) 764-2020 Request Appointment Online
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Home ยป COVID-19 Protocols

COVID-19 Protocols

Under the guidance of the College of Optometrists and Ministry of Health, this is what you can expect from our procedural system:

* All eye examinations and optical visits are by appointment only and we are not allowing walk-in visits until the restrictions are lifted-please call or email us to book.

*Please call us from your mode of transportation that you have arrived so we can receive you at the door as it will be locked.

* All staff and optometrists will be self-screening daily, wearing masks and/or face shields when social distancing cannot be maintained.

* All patients/guests will be asked screening questions, required to wear masks (if over 2 years old and non-asthmatic), sanitize their hands and have their temperatures checked BEFORE entering.

* Staff will be ensuring proper social distancing and limiting numbers in the office.

* Staff will be cleaning touch points after each patient visit and cleaning and sanitizing the office several times during the day.

* Hand sanitizing or washing stations are available and plexiglass shields have been installed.

* All frames will be properly sanitized after each try-on

* We have implemented HVAC changes for better air purification.

* We have an on-line store for contact lens and artificial tear orders and products can be shipped or we can bring it to you for curb side pick ups.

* We are highly recommending paperless systems so we can send information to you electronically.

* Telemedicine option is available-please ask staff for details.

* We will be constantly monitoring and updating our standard operating procedures in compliance with our officers of health to focus on keeping everyone safe.

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We are now able to bill your insurance provider directly.